Universal Orlando Resort Announces New Face Mask Policy for ADA Accommodations

While face coverings are still required at Universal Orlando Resort, new accommodations for guests with disabilities have been announced. In lieu of a face covering, guests with disabilities must still wear a face shield.

Inside the Guest Services Center at Universal Studios Florida, plexiglass barriers are set up to protect guests and Team Members.

Effective today, Guests who have a disability that prevents them from wearing a face covering must speak to a Guest Services Coordinator who will inform them of the alternate accommodation, which is to wear a face shield during their visit.

A white checkered wristband will be given to Guests requesting accommodation. Please note that face shields are not permitted on certain attractions, and Guests will have to switch to a face covering for those experiences. Attraction details will be communicated to Guests during their accommodation discussion at Guest Services.